Custom House Cleaning
Bend, Oregon

Services are performed according to the selected scope and reserved appointment time. Please review full Time & Scope Policy below.

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 This service allows you to outline specific areas of focus or special instructions in your booking notes.

 

HOW CUSTOM CLEANING WORKS:

 

• Custom Cleaning may be limited by area, by time, or both.

• If a time limit is selected, a priority list is required so our team can complete the most important tasks first.

• If no time limit is selected, work will be completed based on the agreed scope.

• Completion depends on the time reserved and the agreed scope.

• Custom Cleaning does not automatically include full Deep or Vacancy level detailing unless specifically requested and approved.

 

All appointments are reviewed and confirmed by our office to ensure proper scheduling and staffing. If adjustments are required, we will notify you promptly.

 

 

 

SERVICE TIME & SCOPE POLICY

 

Our team completes services according to the selected service level checklist and the time reserved for your appointment.

 

All services are billed hourly per cleaner (man-hours), with a 4-hour minimum per visit.

 

If you would like to request additional services during your appointment that fall outside the selected service level, you must contact the office directly for approval before any changes can be made. Our cleaning team is not authorized to modify the scope of work, extend appointment time, or approve additional services.

 

If the office determines that sufficient time is available within the scheduled window, the additional work may be approved and billed accordingly. If time does not allow, the additional services will need to be scheduled for a separate appointment.

 

To ensure fairness to all scheduled clients, appointments cannot be extended without prior office approval.

 

Items not listed in this service level are not included unless added to the booking and approved by the office in advance.